SHIPPING POLICY

Thank you for shopping with decoredits.com.
This Shipping Policy outlines how and when your orders will be delivered.

1. Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on Sundays or public holidays.
Processing delays may occur during high-volume periods or unforeseen circumstances.

2. Shipping Methods & Delivery Time

We offer the following shipping options:

a. Standard Shipping

Estimated delivery: 4–8 business days

b. Express Shipping (if applicable)

Estimated delivery: 1–3 business days

c. International Shipping (optional)

Delivery time varies by destination
Customs delays may extend estimated delivery

Note: All delivery estimates are approximate. Actual delivery times may vary.

3. Shipping Charges

Shipping fees are calculated at checkout based on:

Delivery location
Weight/size of order
Chosen shipping method

Occasionally, we may offer free shipping promotions.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS.
Tracking updates may take 24–48 hours to reflect.

5. Incorrect Address / Failed Delivery

The customer is responsible for providing the correct delivery address.

We are not liable for:

Orders delivered to an incorrect address entered by the customer
Failed deliveries due to an unavailable recipient
Reshipping costs for returned/undelivered packages

If an order is returned to us due to an incorrect address or failed delivery attempt, the customer may request reshipment at an additional cost.

6. Damaged or Lost Packages

If your order arrives damaged:

Contact us within 48 hours of delivery
Provide photos/videos of the damage and packaging
We will assist with a replacement or resolution based on our Return/Refund Policy.

If your order is lost in transit, we will coordinate with the shipping carrier.
A replacement or refund will be processed only after carrier confirmation.

7. International Taxes, Duties & Customs

For international shipments:

Import duties, customs fees, and taxes are the customer’s responsibility
These charges are not included in the product price or shipping fee
We have no control over customs delays or additional charges.

8. Order Changes or Cancellations

Orders cannot be modified or cancelled once they have been shipped.
If you need to update order details, contact us as soon as possible.

9. Contact Us

For shipping-related questions, reach us at:
savithavalayil@gmail.com